Customer Support
- Official Store Orders: [email protected]
- Amazon Orders Support: [email protected]
- Phone (US & Global): +1 346-697-2040
- Support Hours: Mon - Fri, 9:00 AM - 6:00 PM (CDT)
Direct Communication
Get in Touch with Tranya Global Teams
Whether you are an overseas retail importer seeking bulk audio distribution, an e-commerce partner, or an end-user needing technical assistance, our specialized departments are ready to assist you within 24 business hours.
Business & Wholesale
- Wholesale & Distributors: [email protected]
- Marketing & Media Inquiries: [email protected]
- Product Review Requests: [email protected]
- Affiliate Partnerships: [email protected]
Global Headquarters
- Company Entity: SonicMax Inc
- US Headquarters: 16365 Park Ten Place Drive, Suite 250
- City/State/Zip: Houston, Texas 77084, USA
- Operational Focus: International Logistics, Engineering & Brand Management
Enterprise Commitment
Why Global Buyers Partner with Tranya
We provide comprehensive supply chain solutions, reliable quality engineering, and dedicated account handling for overseas importers, retail chains, and ecommerce sellers.
24-Hour SLA Response
Our international B2B support desk ensures rapid turnaround on technical spec requests and price quotations.
Factory Direct Supply
Direct OEM/ODM production standards with ISO-certified quality assurance across all earbuds and wearables.
Global Freight Logistics
Seamless international shipping with customs compliance support across North America, Europe, Asia, and the Middle East.
Full Warranty Backup
Dedicated after-sales claim processing and product replacement policies to safeguard partner investments.